Unlocking the Power of Customer Data: Panel discussion at the Retail Technology Show

25/03/2024 | by Lucy Lefroy

Unlocking the Power of Customer Data: Panel discussion at the Retail Technology Show

In an era where personalisation reigns supreme, understanding and leveraging customer data is key to building lasting relationships and fostering loyalty.

At the Retail Technology Show, London Olympia on 24th April, this sentiment will take centre stage at a panel discussion hosted by our CEO & Co-Founder Cathy McCabe.

Come and join our panel discussion on how retailers should be leveraging customer data & personalisation for enhanced loyalty. The session will delve deep into real life strategies employed by retail giants Paul Smith, Max Mara Fashion Group, and Oka.

With insights from Camellia Spaczynska from Paul Smith, Toni Scarpaci from Max Mara Fashion Group, and Nick Owen from Oka, attendees can expect to gain invaluable knowledge on leveraging customer data for enhanced loyalty and personalised experiences within the retail space, and a chance to ask the panel their own questions too.

WHEN: Wednesday, April 24th at 11.40am

WHERE: The Retail Technology Show, London Olympia, Theatre B

The discussion will address topics ranging from the role of physical stores and technology in driving customer advocacy, to the integration of generative AI in enhancing personalised experiences.

REGISTER HERE for a FREE TICKET to the Retail Technology Show, and join us at this exciting panel.

We look forward to seeing you there!

Lucy Lefroy

Written by Lucy Lefroy

A marketing and communications specialist who has been working with global brands for over 14 years, Lucy is passionate about strategy, storytelling, and creative campaigns that provoke conversation and connection. Previous clients include Kimberly-Clark, LV=, P&O Ferries, Disney, TUI, Kuoni.

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