DIGITISING PERSONAL RELATIONSHIPS

Retail has been changing for many years. Connecting with customers quickly, efficiently and more personally is essential to doing business in the modern world and events like COVID-19 simply accelerate the need for change.

A key element of this change is understanding how you can maintain human connections and emotion, that is at the heart of retail, across all of your digital channels. Proximity Insight has been a leader in helping brands connect and nurture relationships with their customers in person and virtually for over five years.

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20-24%

INCREASE IN REPEAT PURCHASES

3months

DEPLOY IN LESS THAN THREE MONTHS

10-15X

MORE EFFECTIVE THAN AUTOMATED MARKETING

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CLIENTELING HUB

Clienteling Hub allows Sales Associates to interact with customers on the shop floor.

They can review past interactions from every channel to inform a shopping experience. After the client has left the store, sales associates are guided to continue the conversation meaningfully using email, text and social media.

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Clienteling App - commerce hub
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BRAND HUB

Brand Hub is where staff contribute to the heart of the brand.

They do this by sharing insights on new products, reviewing shop operations and receiving brand messages. Staff are able to see what’s happening across the brand in real-time.

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BUILT ON AN ENTERPRISE GRADE PLATFORM

Our solution is built on Salesforce, the world’s No. 1 trusted cloud platform.

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CONTACT

35 Kingsland Road
London
E2 8AA

PRIVACY

© 2018 Proximity Insight. All Rights Reserved