Keep track of your customers, learn from your data and grow your home and lifestyle business with us.
Home & Lifestyle Retail Clienteling platform designed for In-store and Online Sales
Personalised Shopping Experience
From recommending interior styles, to matching paint colours, our solution ensures a tailored service based on actual data, enhancing the customer experience.
Inventory Management
Take control of your inventory and never lose a sale with our endless aisle feature. Create product bundles like furniture sets to drive sales and profits, and track inventory across multiple locations, warehouses, and channels.
Customer Relationship Management
Create superb store and showroom experiences and make home and lifestyle shopping a joy for your customers. By tracking customer preferences, purchase history, and interactions, you can build stronger relationships and improve customer retention.
Seamless transactions
Optimise checkout on the showroom floor with our mobile POS solution that works from multiple devices and serves your customer wherever they are.
Enhanced Sales Associate Performance
Sales associates can access customer profiles and preferences in real-time, allowing them to provide more informed and relevant assistance.
Omnichannel Consistency
A consistent and cohesive shopping experience across all channels, whether in-store, online, or via mobile apps, is crucial to keep customers coming back again and again.
Data-Driven Insights
Gain valuable insights into customer behaviour and trends, enabling data-driven decision-making for product development and inventory management.
Improved Customer Satisfaction
By anticipating and meeting customer needs more effectively, our solution will enhance overall customer satisfaction and brand loyalty.
Integrate seamlessly with industry leaders
We consolidate multiple in-store applications provided in a single platform to perform a wide range of features and tasks, this improves in-store productivity by allowing your teams to quickly and easily personalise every customer interaction and improve customer loyalty.
Proximity’s Powerful Retail Platform for Your Business
The Retail Super-App from Proximity is designed to meet all of your business needs, allowing you to improve store team efficiency while improving the customer experience. With our clienteling services, appointment scheduling, data capture and mobile POS solutions, you’ll elevate every shopping moment and create experiences that exceed your customers’ expectations.
Tangible Results
Our products are designed to yield measurable results that improve your business’s bottom line. We want to see quantifiable outcomes, like higher customer engagement and retention rates and better staff efficiency.
Modules
Our platform is made up of several modules, each designed to do a specific function. Together, these modules provide a comprehensive clienteling solution. Every module has a crucial purpose, from event management and dashboard reporting to clienteling and data capture.
What is a clienteling solution for the home and lifestyle sector?
A clienteling solution for the home and lifestyle sector is used to keep track of inventory, track sales, and process transactions. It’s especially useful for home decor and furniture stores because it lets store associates give personalised recommendations based on previous purchases or interior style history.
How can a lifestyle retail clienteling solution benefit my business?
A lifestyle retail clienteling solution can help your business run more smoothly. It connects customer and sales data including previous purchase history, inventory management, appointments and retail event management. It can give you useful information about your products, customers, and store teams, so you can make smart choices that improve loyalty and team efficiency.
What features should I look for in a lifestyle retail solutions platform?
When looking for a lifestyle retail platform, look for features like inventory management, endless aisle, omnichannel selling, a user-friendly interface, and integrated customer outreach. Also, consider the system’s ability to scale, ease of use, and cost-effectiveness.