Retail Breakfast Event with special guest David Briskin

Our Australian team recently held a wonderful Retail Breakfast Event at Cumulus Up in Melbourne's…


TheIndustry.fashion Interview with Cathy McCabe, CEO, Proximity Insight by Lauretta Roberts

Recently, Lauretta Roberts, Co-founder, CEO & Editor-in-Chief of TheIndustry.fashion wrote a…


5 tips to help retailers remain productive all year round

What can sales associates do to remain busy without procrastinating? If you’ve ever worked in…


What does Microsoft's new venture into physical UK retail mean for the brand?

What Microsoft's first European store is like Recently we visited the brand-new Microsoft flagship…


How accurate were Deloitte’s 2019 Retail Trend Predictions?

In January this year, Deloitte published a blog post called ‘Retail Trends 2019’. Halfway through…


What a great customer journey looks like

Know Your Customer We help retailers understand customer behaviour: to record it, measure it, and…


Klarna’s Immersive pop-up store: A new way to shop?

The first thing that hit us when walking into Klarna’s immersive pop-up store in Covent Garden was…


Three Tenets of Clienteling

I had the privilege of presenting at the Salesforce pop-up Retail events in Sydney and Melbourne…


How to make the most of digital influence in physical retail

What customers expect yet retailers find hard to provide Our path to purchase has been completely…


We're heading to Salesforce Shopper First in Milan

We're heading to Salesforce Shopper First event in Milan. Our team will be showcasing the latest…