TheIndustry.fashion Interview with Cathy McCabe, CEO, Proximity Insight by Lauretta Roberts

Recently, Lauretta Roberts, Co-founder, CEO & Editor-in-Chief of TheIndustry.fashion wrote a…


5 tips to help retailers remain productive all year round

What can sales associates do to remain busy without procrastinating? If you’ve ever worked in…


What a great customer journey looks like

Know Your Customer We help retailers understand customer behaviour: to record it, measure it, and…


How clienteling helps data to be where it’s most needed, anywhere and everywhere

Savvy retailers know that their bricks and mortar stores are not going away. They know that while…


Three Tenets of Clienteling

I had the privilege of presenting at the Salesforce pop-up Retail events in Sydney and Melbourne…


How to make the most of digital influence in physical retail

What customers expect yet retailers find hard to provide Our path to purchase has been completely…


We're heading to Salesforce Shopper First in Milan

We're heading to Salesforce Shopper First event in Milan. Our team will be showcasing the latest…


Are you looking to deliver consistently exceptional experiences?

CRM has given us the ability to keep track of every customer interaction. By understanding our…


Is there a role for tradition in the store of the future?

The traditional fashion business model has seen fundamental changes over the past decade, because…


Thank You

Always a retailer at heart...why physical retail is here to stay.

Having had some time to reflect on the the themes of various events I have attended in the first…