UNLOCK CUSTOMER DATA POTENTIAL

MatchesFashion.com is a model for modern retail operations with 25 years experience in luxury fashion.

Matchesfashion.com ships to over 170 countries, and provies 24/7 advice through their dedicated fashion-concierge team, MyStylist.The experience extends online, in London stores, and at No.23, their private-shopping townhouse. They carry an edit of over 400 established and emerging designers from Saint Laurent, Balenciaga, Chloé and Isabel Marant to Gucci, Dolce & Gabbana, Stella McCartney and Max Mara.

Now they have rolled out with Proximity Insight across all locations.

DATA EXPERTS

MatchesFashion.com are experts at using data to create superior shopping experiences.

Now they’ve launched Proximity Insight’s Dynamic Clienteling to unlock true omni-channel customer intelligence in-store.

Key features for MatchesFashion.com are the sophisticated client emailing tool that utilizes both the client list and product catalogue, and community chatter that coordinates customer service requests from different business channels.